Business Support Specialist - Seafood Team

Job Details

We are looking for a highly organised and proactive Business Support Specialist to join our growing Seafood team based in Edinburgh. This is an exciting opportunity to support a global team delivering assurance, certification, and auditing services across the seafood supply chain.

Working closely with operational managers, auditors, clients, and scheme owners, you will play a critical role in ensuring audits are planned, delivered, billed, and reported efficiently while providing exceptional support to both internal and external stakeholders.

What You'll Be Doing
 

• Supporting the end-to-end administration of seafood certification and assurance programmes.
• Planning and coordinating audits with clients and auditors across multiple countries.
• Managing auditor availability, scheduling, travel arrangements, and related logistics.
• Monitoring audit progress and following up on outstanding actions to ensure delivery targets are achieved.
• Producing reports, management information, and operational performance updates.
• Supporting invoice generation and resolution of billing queries.
• Maintaining accurate client and audit records within business systems.
• Acting as a key point of contact for auditors, and internal teams.
• Assisting with accreditation, compliance, and scheme administration activities.
• Supporting operational improvement initiatives and helping identify efficiencies within existing processes.
• Working collaboratively with commercial and operational colleagues to deliver an excellent client experience.

Requirements

• Previous experience in an administrative, coordination, customer service, business support, or operations support role.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• High attention to detail and accuracy.
• Excellent communication skills, both written and verbal.
• Confidence working with a variety of stakeholders.
• Strong IT skills, particularly Microsoft Office applications including Excel, Word, Teams, and Outlook.
• Ability to work independently whilst contributing positively to a wider team environment.
• A proactive mindset and a willingness to solve problems and drive tasks through to completion.
   

Desirable Experience
 

• Experience within certification, assurance, auditing, food, agriculture, seafood, logistics, or professional services environments.
• Experience working with scheduling or resource planning systems.
• Knowledge of seafood certification schemes such as MSC, ASC, MarinTrust, GlobalG.A.P., BAP, or related programmes.
• Experience supporting international teams and clients.

Contact Information

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